PICK-UP
Pick-Up for free at any YOUNI locations after 8:30am until 9:00pm Monday to Friday (please notify your preferred location before check-out)
*Any meals and add ons not picked up at outlet after 24hours will be deemed forfeited.
DELIVERY
From time to time, YOUNI may use a third party courier company (Delivery Company) to deliver the Food. Where these Terms refer to YOUNI arranging, making or otherwise organising your delivery, such deliveries will be carried out, arranged or organised by another Delivery Company.
If you picked the Delivery Option, your Meal Plan will be delivered every morning from Monday to Friday between 6:30am to 10:30am. You are able to choose which days you want food to be delivered with 2 business days advance notice.
We do not accommodate and garuntee specific delivery arrival times. This will in no way form part of the Contract and failure to deliver at a specific time as it does not exist and will not constitute breach of these Terms. For flexible time options, we suggest picking up at our YOUNI kiosk daily between 8:30am to 9:00pm.
There is no Meal Plan program on Saturdays, Sundays and Public Holidays, Meal plan days that fall on a public holiday will automatically postpone to the next business day.
Meal Plans will be delivered to you at the specified address provided at the time of your order, for a change or additional address, please note that extra documentation may be needed to comply with such orders.
Unless otherwise indicated during the order process, all deliveries shall be made between 6:30 am – 10:30am. Once the bag is delivered in accordance with your instructions, the bag and its contents are deemed to be your responsibility. For the avoidance of any doubt, where a bag is delivered in accordance with your instructions and subsequently goes missing this will be regarded as a successful delivery.
Delivery charge varies across areas and YOUNI reserves the right to apply a delivery charge on our food delivery orders outside of Youni locations. Basic charge is $200 per week however pick up at Youni locations are free of charge.
The courier will take reasonable steps to deliver the Food to you. If you feel that your delivery will require special instructions (such as gaining access to secure parts of your home or any other building in order to deliver your food), please notify us of this at the time of placing your order.
If, having taken all reasonable steps, YOUNI is unable to deliver your Food, YOUNI will attempt to contact you. YOUNI will only attempt to contact you to make other arrangements where you have expressly given us permission to do so. If YOUNI are unable to deliver in such circumstances, YOUNI reserves the right to charge you for the food that you should have received that day in any event.
The Food will be at your risk from the time of delivery. Ownership of the Food will pass to you upon delivery after YOUNI have received full payment of all sums due in respect of the Food. Neither YOUNI nor Delivery Company shall be deemed responsible for any theft of the Food from the delivery address.
YOUNI expressly disclaims all liability which may arise by virtue of the Food being left unattended for a period of time after delivery. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature in respect of items which need to be kept chilled.
DELIVERY AREA
Hong Kong Island 港島區
Central 中環 Sheung Wan 上環 Mid-levels 半山區 Admiralty 金鐘 Causeway Bay 銅鑼灣 Wan Chai 灣仔 Taikoo 太古 Quarry Bay 鰂魚涌 Happy Valley 跑馬地 North Point 北角 Fortress Hill 炮台山 Tin Hau 天后 Shau Kei Wan 筲箕灣 Sai Ying Pun 西營盤 Kennedy Town 堅尼地城 Pok Fu Lam 薄扶林 Aberdeen 香港仔 Ocean Park 海洋公園
Kowloon 九龍區
Hung Hom 紅磡 Tsim Sha Tsui 尖沙咀 Yau Ma Tei 油麻地 Jordan 佐敦 Ho Man Tin 何文田 Sun Po Kong 新蒲崗 Mong Kok 旺角 Wong Tai Sin 黃大仙 Kwun Tong 觀塘 Sham Shui Po 深水埗 Kowloon Bay 九龍灣 Prince Edward 太子 Kowloon Tong 九龍塘 Cheung Sha Wan 長沙灣 Kowloon Station 九龍站 Choi Hung 彩虹 Diamond Hill 鑽石山 Kowloon City 九龍城 To Kwa Wan 土瓜灣
